VANCOUVER, BC /ACCESSWIRE/March 25, 2022/ Zig Ziglar once said, “You don’t build a business, you build people, and then people build the business.”
Time and time again, this has proven true. The businesses that people like to associate with, the businesses that last, are almost always businesses that revolve around helping others. When a business is focused on serving customers rather than generating revenue, success and growth become inevitable.
This is undoubtedly one of the reasons why Voyages Bains Ltd. has not only lasted over 70 years, it has grown and flourished beyond all of its creator’s expectations, and shows no signs of slowing down.
Based in Victoria, British Columbia, Bains Tourist attractions was established in 1951 for the sole purpose of helping people see their families. Its founder was Kuldip Singh Bains, a man from India who spent much of his time helping others who wanted to immigrate to Canada from the Indian subcontinent. Once they arrived in Canada and settled, they inevitably wanted to make a trip home to visit their loved ones. Predictably, however, many of these people had not yet learned English and were having extreme difficulty navigating through a new culture of travel and commerce in a language unlike not even slightly to theirs. Kuldip, a respected pillar of his community, would once again find himself helping people who might not have been able to return home without him. From these original interactions was born a business idea. Although Kuldip Singh Bains had no formal education, he had an incredible work ethic. He invested himself in creating a travel agency that existed simply to reconnect loved ones with each other, and he soon became the founder of one of the first Indian immigrant retail businesses in Canada.
Bains Tourist attractions grew rapidly, and it didn’t take long before it became widely known and highly regarded. Kuldip continued to run his business until 1998 when he decided he was ready for a lifestyle change and handed the business over to his nephew. Together, Paul and Dolly Bains have continued the company’s legacy, staying true to the original values of integrity and honesty on which the company was built. Gradually their son, Sumeet, stepped in and took over most of the day-to-day running of Bains Travel, although Paul is still one of the top bookers in the business today. The family atmosphere and core values are also, without a doubt, one of the reasons why the agents of Bains Travel have all been employed at home for at least ten years, and the company itself experiences virtually no turnover. of staff.
As with all startups, there was no guarantee that Kuldip’s venture would be a success. But not only has it been successful, but its popularity has made it an award-winning travel agency that has become a leader in the industry and now offers every type of travel service there is.
With several top agent awards under their belt and several agency-related awards, Bains Tourist attractions is an IATA accredited travel agency with BPCPA and TICO certifications. What started as a way to help families find flights from Canada to India has grown into one of the most reputable independent travel agencies in Canada. Whether someone is looking for worldwide flights, all-inclusive packages, tours, cruises, destination weddings or honeymoons, group travel, business travel or almost any other type of service travel imaginable, Bains works with the best suppliers in the industry to ensure that every customer receives the best deal possible. With over seven decades in business, Bains Travel has an almost unrivaled experience in their industry, making them able to tackle any situation with particular skill and confidence.
Despite this expansion, the company’s business approach has not changed. They may have expanded their scope from India flights to include vacation packages and cruises all over the world, but they never stopped focusing on customer needs. Nothing has highlighted this more than the past two years, when travel quickly became almost non-existent, and many who were already abroad found themselves stuck or stranded in other countries. Rather than selling tickets and creating revenue for their business, Bains Travel was struggling through mountains of travel issues that seemed to have no end in sight. They however refused to let this dampen their spirits. They worked tirelessly to meet the needs of their customers and did whatever was necessary to get them where they needed to be. These professionals provided a special level of service that created longer term customer relationships and truly demonstrated the company’s core values.
Nothing compliments a brilliant history like a brilliant future. With the relationships established and the knowledge and experience gained over a lifetime of exemplary customer service, Voyages Bains Ltd. consistently exceeds customer expectations and plans to continue to assist anyone in need of the assistance of a full-service travel agency.
About Bains Travel LTD:
Bains Travel is an independently owned and operated travel agency, headquartered in Vancouver, BC with branches in Surrey, BC, Abbotsford, BC and Mississauga, Ontario. .
THE SOURCE: Bains Tourist attractions
See the source version on accesswire.com: